Our customers’ world is changing fast. They are living through a period of great political, social and technological disruption. They’re looking for organizations they can trust to o er leadership, now and in the future. Marks & Spencer has been at the forefront of social change for 133 years, and we’re determined to play a leading role in the years ahead: helping to build a sustainable future by being a business that enables our customers to have a positive impact on well being, communities and the planet, through all that we do.